Freedom of Information Act

The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how decisions are made

From 1 January 2005 the Freedom of Information Act has obliged General Practice to respond to requests about information that it holds and is recorded in any format, and has created a right of access to that information.  These rights are subject to some exceptions which have to be taken into consideration before deciding what information it can release.

Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you.  A patient leaflet is available at reception.  Requests need to be made in writing to the Practice Business Manager.


How can a request be made?


Requests must –


·      Be made in writing (this can be electronically eg e-mail using the 'contact us' section of this website)

·      State the name of the applicant and an address for correspondence

·       Describe the information requested


What will the surgery do?


Following a request the surgery will reply within 20 working days of the request being made to say if the information is available or not.  The surgery will then try to provide the information in the preferred format of the applicant.  Information may be shared on a website or on hard copy. 


Do I Have to Pay for Information?


As a general rule:

  • Anything listed in the Publication Scheme is available free of charge if providing one copy in paper-format or if it is downloaded from our website or sent electronically.


Click here to download a full explanation of our obligations and your rights under the Act

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