Welcome to The Debenham Group Practice
Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about your healthcare services.
The results from the latest nationally run GP Patient Survey have recently been published. We would like to thank the patients from Debenham Group Practice who took the time and trouble to complete and return the questionnaire earlier this year.
Feedback from these surveys is very important for us as a practice; recognising those areas where we are rated highly as well as areas where we need to improve. The most recent survey results were extremely positive with Debenham Group Practice being rated higher than both the local and national average on every question.
While we continue to be aware that there will always ways in which we can improve in certain aspects of the daily provision of primary care services, this feedback has been very well received by the staff and doctors at Debenham Group Practice. We like to think that we provide a high level of service and care – but it is encouraging for the whole team to have this formally recognised. Thank you.
Please note that all incoming and outgoing telephone calls are recorded for training and quality purposes.
Suffolk GP+ is for people who urgently need a doctor's appointment or are unable to see their GP during normal GP hours. Appointments can be made via our reception during normal opening hours. The service is staffed by local Suffolk GPs and Nurse Practitioners in Wickham Market, Stowmarket, Ipswich, Felixstowe and Leiston and is an NHS service delivered by Suffolk GP Federation. You will be given a booked appointment and will be seen by a suitable local GP or Nurse Practitioner who will have access to your medical records (once your consent is given).
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You can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
In order to continue to provide a high level of care and service to our patients, the doctors and staff attend monthly training and education afternoons organised by the Ipswich & East Suffolk CCG. The planned dates for 2019/2020 are:
- Thursday 6 February 2020
- Wednesday 4 March 2020
- Thursday 2 April 2020
- Wednesday 6 May 2020
- Wednesday 10 June 2020
- Thursday 9 July 2020
- Thursday 10 September 2020
- Wednesday 7 October 2020
- Thursday 12 November 2020
- Wednesday 2 December 2020
- Thursday 11 February 2021
- Wednesday 10 March 2021
On these dates, from 1.00pm, you will not be able to contact the practice by telephone. Our branch surgeries at Otley and Grundisburgh will be closed. There will be a receptionist at Debenham during normal working hours, but no clinical staff will be on site. All urgent calls will be dealt with by the Out of Hours Service Provider. Debenham dispensary will remain open for collection of prescriptions.
(Site updated 13/01/2020)